On The Day
This tutorial gives some pointers on what you should prepare for on and before the day of your event. It includes how to check people in, how to give access to event staff, and preparing a printed guest list.
Checking in ticket holders
Ticket holders will arrive at your event with one of the following:
What you will accept is up to you however you will need to check in the ticket holder and there are three ways to do this: |
1. Ticket ScanningUsing the camera on your smart phone or tablet you can scan the QR code that the ticket confirmation email contains.
You will need to download the app to do this: iphone/ipad, android Note: You can also use a standard QR Code reader application however it will be a little slower as it is accessing via the web. |
2. Select by LookupBy visiting gomobileevents.com on your phone/tablet you can check in ticket holders. This is especially useful if the ticket holder doesnt have the QR code for their ticket.
To quickly select a ticket holder start typing their name in the search window, when their name appears: press it.
The ticket holder may have bought multiple tickets, you can check in by selecting the names of the guests you are checking in
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3. Printed Guest ListSometimes it is easier to use a printed guest list (such as for night clubs). The pen and paper approach may be appropriate if you do not have access to a smart phone at the venue.
To print a guest list: select "Export" from the setup page and then choose the guest list A csv file will be downloaded (you need to do this on your pc/mac) which can be opened from Microsoft Excel and then printed.
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Setting up event staff
Event staff can be given individual logins to the GoMobile Events application. Permissions can be restricted so that access is limited. To add a user to your account:
Username - This is the email address the user must type in to login. This allows them access to this event only. The email address can be fake as it is not verified.
Password - The password the user must enter. Page Permissions Tickets - Access to view the tickets page Email - Access to email button on the tickets page Budget - Access to view the budget page Statistics - Access to view the statistics page Setup - Access to view the setup page Users - Access to the users page (from setup) History - Acess to the history page (from setup) Action Permissions Add Event - Permission to add a new event Edit Event - Permission to edit the current event details Add Order - Permission to add a ticket order Edit Budget - Permission to edit the budget Check In - Permission to check in ticket holders Undo Check In - Permission to undo check ins Add User - Permission to add a user Export - Permission to the export menu page |